We know that the ordering process can be tedious for some customers so we are doing our best to make it easier! Customers can still call our main line for the Columbiana Mill to place their feed order if they would like. However, now we also have the option for customers to call or email directly to the order department. By calling this number (330-892-3020) you will skip the step of being transferred to someone that can take your order because someone from the ordering department will be answering your phone call! If you choose to email in your order, again it will go directly to the order department and someone will respond to your email so that you know it was received. We do recommend that if you do not receive a confirmation email back to please call and verify the order was received.